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Conditions of sale


Updated November 15, 2020

article 1: Preliminary provisions

    1. Scope

These General Conditions (hereinafter General Conditions) apply without restriction or reservation to all sales concluded by the company ATELIER SEPTENTRION (hereinafter the Company) registered with the CMA of Rennes (35) under number 85139136700022 whose head office is located at 3 rue Gisèle Freund 35000 Rennes (VAT number: FR86851391367) and whose managers are Nicolas Mangin and Mathias Baden, provides its Users with Products, software, services (hereinafter collectively the Services) via its website (hereinafter the Site).

Their purpose is to define the rights and obligations in the context of the online sale of products offered by the Company to its non-professional buyers, according to the definition appearing in article 1.3 below, (hereinafter the Customer or the Buyer).

These General Conditions are accessible at any time on the Site and will be applicable as soon as they are put online. They cannot apply to transactions entered into previously.

The latter will prevail, where applicable, over any other version or any other contradictory document. They are accompanied by special conditions of use which supplement them and, in the event of contradiction, prevail over them. The Seller reserves the right to modify the General Conditions from time to time.

The products presented on the Site are offered for sale within all the countries of the European Union and also outside the countries of the European Union. These General Conditions concern all purchases made in the territory defined above by buyers located within this territory.

    1. acceptance of the general conditions

The fact for the Customer to order on the Site implies full acceptance of these General Conditions which is expressly recognized by the Customer. Any membership subject to reservation is considered void.

The acceptance of these General Conditions by the Customer is materialized by a checkbox each time the order is validated.

1.3. Definitions

The Customer: means any natural or legal person who acts for purposes that do not fall within the scope of his industrial, craft, agricultural, financial or liberal commercial activity having placed an order on the Website.

The Order: refers to the Sales Contract concluded between the Company and the Customer.

The Products: refers to the products governed by the General Conditions which are those which appear on the Site, offered for sale and indicated as sold and dispatched by the Seller.

The Price: designates the price of the Products indicated by the Company on the Site at the time of the validation of its order by the Customer.

Durable medium: designates any instrument allowing the consumer or the professional to store information which is addressed to him personally in order to be able to refer to it later for a period of time adapted to the purposes for which the information is intended and which allows reproduction at the identical to the stored information.

Article 2: Characteristics of the Company

2.1. Company activity

The Company has an activity of:

- Jewelery and work of precious metals.

2.2. Seller's contact details

Limited liability company with capital of 1000 euros registered with the CMA of Rennes (35) under number 85139136700022 whose registered office is located at 3 rue Gisèle Freund 35000 Rennes (VAT number: FR86851391367) and whose managers are Nicolas Mangin and Mathias Baden.

In accordance with the Data Protection Act of January 6, 1978, reinforced and supplemented by the GDPR (general data protection regulations) which came into force on May 25, 2018, the Customer has, at any time, a right of access , rectification, opposition, erasure and portability of all of his personal data by writing, by mail and justifying his identity, to the Seller's address, mentioned above.

Article 3: Computing and Freedoms – protection of personal data

Pursuant to Law 78-17 of January 6, 1978 amended by Law No. 2018-493 of June 20, 2018, it is recalled that the personal data requested from the Customer is necessary for the processing of his order and the establishment of invoices. .

The processing of information communicated via the Website meets the legal requirements for the protection of personal data, the information system used ensuring optimal protection of this data.

The Customer has, in accordance with the national and European regulations in force, a right of permanent access, modification, rectification, opposition to portability and limitation of processing with regard to information concerning him.

This right can be exercised under the conditions and according to the methods defined in the document “Confidentiality policy and protection of privacy”.

Article 4. Formation and execution of the contract

The Products are described and presented with the greatest possible accuracy.

The Products are offered within the limits of available stocks. In the event that a Product Ordered is temporarily or permanently out of stock, the Company's customer service will contact the Customer by any means within 6 working days to notify him that the Product ordered cannot be delivered and the order will be canceled for the Product concerned, the corresponding sums paid to the Company will be reimbursed to the Customers, excluding any other sum or indemnity, at the latest within 14 days following payment of the order.

If necessary, the Company would also inform the Customer as soon as possible via the Site.

The liability of the Company shall not be engaged in the event of cancellation of an Order or postponement or cancellation of the placing on the market of a Product. As soon as this event is notified to the Customer within six days of the order.

Article 5. Payment

The applicable price for the Products is that indicated by the Company on the Site, at the time of the validation of its order by the Customer. Prices are firm and not subject to revision during their period of validity.

Article 6. Availability of products

6.1. Delivery

Delivery means the transfer to the Customer of physical possession or control of the goods.

The Products acquired by the Customer will be delivered, except for specific deadlines duly mentioned, within the European Union and outside the European Union - depending on the country and excluding customs processing, if applicable - by the Company within a maximum period of 15 working days. from the conclusion of the contract, to the address indicated by the Customer when ordering on the Site or made available at the workshop to be picked up during its opening hours.

If the agreed delivery date for delivering the ordered products is exceeded, for any reason other than force majeure, the Customer may cancel the sale by registered letter with acknowledgment of receipt, if after having instructed the Seller under the same terms and conditions of 'make the delivery within a reasonable additional time the latter has not performed within this time.

The sale is considered resolved upon receipt by the Company of the letter informing it of this resolution, unless the Company is executed on time.

Nevertheless, the Customer may immediately cancel the sale when the Company does not meet the delivery deadline and this deadline constitutes, for the Customer, an essential condition of the contract. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request by the consumer before the conclusion of the contract.

All sums paid by the Customer will then be reimbursed to him no later than 14 days following the date on which the contract was terminated in the forms and for the reasons stipulated above.

In the event of the wrong address provided by the customer and/or failure to collect the package from the carrier, the customer agrees to pay the return shipping costs.

6.2. Reception

The Customer is required to check the condition of the Products delivered. He has a period of 3 days from delivery to form by e-mail or any means allowing to ensure traceability any reservations or complaints for non-compliance or apparent defect of the products delivered, with all the supporting documents relating thereto. .

After this period and failing to comply with these formalities, the Products will be deemed to be compliant and free from any apparent defect and no claim by the Customer may be validly accepted by the Seller.

The Seller will replace as soon as possible and at its expense, the Products delivered whose apparent defects or lack of conformity have been duly proven by the Customer.

6.3. Transfer of ownership-Transfer of risk

The transfer of ownership of the Seller's Products to the Customer will only be made after full payment of the Price by the latter, regardless of the date of delivery of the said Products.

On the other hand, the transfer of the risks of loss, deterioration or damage to the Products will be carried out upon delivery and receipt of the said products by the Customer or taking possession by a third party designated by the Customer and other than the carrier proposed by the Company.

Article 7. Right of withdrawal

The Customer has a withdrawal period of 14 days from the delivery of the Products to return them to the Seller for exchange or refund, provided that the Products are returned in their original packaging and in in a perfect state. Damaged, soiled, incomplete items are not taken back. Return costs will be the sole responsibility of the Customer.

As soon as the right of withdrawal is exercised, the Customer has a period of 14 days to return the goods after having communicated to the professional his decision to withdraw by any means of declaration, devoid of any ambiguity as to his desire to retract, to restore the property. The amount of his purchase will be refunded to him by bank transfer within 14 days of the date on which the company has recovered the product, the return costs being borne by the customer.

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